LGPD

When you submit a Personal Data Access Request (DSAR) through our Compliance page, our compliance provider, Consentmo, processes your IP and e-mail address exclusively to address your request. For more details, consult the Consent Processing Policy .

Rectification of Data

If your data is found to be incorrect, update or correct it using the link below.

Data Portability

You can use the links below to download all the data that we put together and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report that will contain all the personal information that we put together about you. We will respond within 30 days.

Right to the Design

Use this option if you want to remove your personal and other data from our store. Please note that this process will exclude your account, so you will no longer be able to access or use it.

Direction of Restriction or Processing

You may request to limit or temporarily interrupt the processing of your data under certain circumstances. Please contact us via e-mail vhortexhelp@gmail.com for assistance.

Opposition Law

You are directly involved in certain types of data processing, including direct marketing or processing based on legitimate interests. Please contact us to send your opposition via e-mail vhortexhelp@gmail.com.

Contact Information

For questions about your personal data or privacy rights, please contact our Data Protection Officer (DPO) at:

Email: vhortexhelp@gmail.com

Address: Portal de la Alegría 710, Montes Pirineos 21F, 76148 Santiago de Querétaro Querétaro, Mexico

Right to File a Claim

It is proven that we do not address your concerns, you have the right to file a claim with the National Data Protection Authority (ANPD).