FAQ's
Frequently Asked Questions:
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🌍 Is shipping free to any country?
Of course! Shipping is free to all countries, so you can enjoy your purchase without worrying about shipping costs.
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📦 How can I track my order?
You can track your order using the link you'll receive by email once your order has shipped.
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👓 Can glasses be fitted at a trusted optician?
Yes, the magnetic model is designed to be graduated.
IMPORTANT: We do not grade glasses or issue prescriptions. We only provide the frames, and the customer must see their trusted optician to receive a proper prescription.
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🧼 How do I clean my glasses to avoid scratching them?
To keep your glasses looking new, clean them after use with the included microfiber cloth and avoid using chemicals not approved by Vhortex™. These products can damage the materials and void the warranty. Always store them in their case when not in use.